Virtual Visit
The Fargo Center for Dermatology is here to support you and meet your needs when in-office visits are not possible. Not feeling your best? You don’t have to miss your appointment! If you’re feeling under the weather or unable to come into the clinic, we can still meet virtually for some types of visits. Our virtual visits allow you to connect with your provider from the comfort of your home to discuss your skin concerns, review treatment plans, or address any follow-up needs — all through a secure, convenient video platform.
Your care matters, no matter where you are. Simply let our team know, and we’ll make sure your appointment continues seamlessly online.
What is a Dermatology Virtual Visit?
A virtual visit is an interactive real-time dermatology video visit from the comfort and safety of your home. A provider will evaluate your condition in a virtual exam room, make a diagnosis and care plan, review care instructions, and have your medications (prescription or non-prescription) mailed directly to your home if needed.
How will I get connected with your office for a Virtual Visit?
There are several ways to connect to us for a virtual visit. When scheduling, we will work with you to find the best option.
-Facetime, Google Duo, or Google Hangouts, and Teams, are easy ways for us to connect with you; however, these options are not considered HIPAA compliant.
2) If you are connecting to us with a desktop computer, you can gain access through your patient portal at fargoderm.ema.md
3) If you are using your smart device (Tablet or Smartphone), you can access us through our secure and HIPAA compliant application. You will need to download the PocketPatient App from one of the links below.
On Google Play Store https://play.google.com/store/apps/details?id=com.modernizingmedicine.patientportal&hl=en_US
On App Store https://apps.apple.com/us/app/pocketpatient/id1036175909
- To use the app or the patient portal, you will need access. When you book your virtual visit, one of our staff members will guide you through the process, if this method of connection works best.
4) Another HIPAA compliant option is to connect through an email link that is generated securely through our website. If this option is selected for you, you will receive an email link to click on at the time of the appointment.
Why are there so many options for connecting to a Virtual Visit?
We are providing options because we know that not everyone has the same access to technology.
Does insurance cover Virtual Visits?
More and more insurances are expanding coverage for virtual visits, and many cover these visits the same as an in-person visit. Make sure to email the front and back of your insurance card/s to our secure email at billing@fargoderm.com or text a picture of both sides to 701-212-5151; if there are any concerns with your insurance and coverage, we will contact you before your appointment.
Do I need to do anything before my Virtual Visit?
Please complete your patient registration on your secure patient portal before your visit (make sure you are using Chrome or Firefox as your browser). Also, please make sure that you have a helper available if you have an area of concern that will be difficult for you to show the provider on your own.
What if the provider determines that I need an in-person visit?
If the provider determines during your virtual visit that you need an in-person office visit, charges for another office visit WILL NOT OCCUR when you come in for the same concern. Billing will occur if any treatment, biopsies, or surgeries are needed, or new concerns get addressed with the provider.
